"Great product, easily configurable and seamless to the end user. From the Library perspective, it’s another untapped revenue stream (capturing unbilled research) and metric and reporting system that we never had before. I think we have a winner!"
"The SmartRecharge Lexis process is very efficient and with a few clicks we are able to review charges, create the export file and import into Elite. SmartRecharge has taken what was a very large manually process and automated it with just a few clicks."
"ResearchMonitor has revolutionised the way we access our subscription resources. By eliminating barriers (previously presented by requests for usernames and passwords), enabling seamless access to valued resources, usage has increased. The usage reports we have been able to generate have also provided invaluable information which have been used for budgeting, training and targeted survey purposes. The client focus of the Priory Solutions team is second to none, with all requests being dealt with quickly, efficiently and in a friendly manner."
"ResearchMonitor is a great product which lets us do many things with our usage data, even beyond its core purpose. For example, we can monitor how many people use our library’s internal Portal and we can run quick reports on the number of lawyers in certain practice groups. Of course, it’s primary purpose of monitoring online usage and helping us evaluate electronic subscriptions is outstanding. The product is robust enough to be flexible, and flexible enough to permit creative uses."
"ResearchMonitor handles every source I throw at it… and the support is outstanding!."
"This is a highly impressive service. It gives a tremendous insight into how your database subscriptions are being used."