Jinfo

Jinfo Q&A with Leigh Walters

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Last week, Scott Vine of Jinfo conducted an interview with Priory Solutions’ MD, Leigh Walters about his new role, the company’s products, including online resource management software, ResearchMonitor, and request tracking software, Quest and some of the challenges that lie ahead for the company. Jinfo supports organisations’ information strategies through unique and practical content, community and […]

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Research Hub and Quest on Start List for 2017

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Annually, Dewey B Strategic, the multi-award winning blog by Jean P. O’Grady reports on feedback from readers responding to her Start Stop Poll in her Start Stop Process Survey. Readers describe tasks, processes or initiatives they stopped in 2016, or plan to stop in 2017; any processes they started in 2016; and any processes they plan […]

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Quest V11 Released

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Quest V11, released in January 2017, is full of new features, enhancements, and bug fixes. A full list of the work included in this release can be found in the release notes. The most notable new features are largely focused on enhancing the system notifications. These are the flexible notifications sent by the system in […]

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Santa now using Quest for gift requests!

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We’re thrilled to welcome Kris Kringle LLC as the newest Quest subscribers! They made a list of requirements (and checked it twice), and they are now able to support billions of gift requestors in one workstream alongside independently managed toy orders for hundreds of elves in another. The custom list functionality ensures only the fields […]

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Enhanced Customizability Options in Quest V10

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With Quest, our initial focus was a system able to support the most common implementation scenarios, knowing that over time as our user base grew there would be a continued need to improve and enhance the system’s customisation options thus allowing it to look and act significantly differently at each firm. The most recent Quest […]

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New Look Priory Solutions Customer Portal

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If you frequently visit the customer portal, you’ll notice over the last month we introduced a new look and feel. Apart from the vital role the portal plays in managing support tickets, it also serves as a knowledge base and repository for training articles and videos. When it comes to a mature product such as […]

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Quest V9 Released

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The Quest development team have been hard at work making the system more powerful, intuitive and useful with the release of Quest V9 in early October. Some of the main feature improvements are as follows: Linking requests – easily link similar or related requests. Splitting requests – split large requests or projects in multiple individual […]

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Quest News – V8.1 Release / Time Integration Documentation / Updated Roadmap / User Group Email

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As ever there’s a lot of Quest activity here at Priory Solutions. After our inaugural Quest User Group meeting held earlier this year we’ve set up a corresponding user group email list; quest-user-group@priorysolutions.com. As Devin explained in his introductory message we’ll use this as a forum to announce product updates and solicit feedback, share information […]

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Quest Time Entry Update

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Quest has supported Time Entry since its release, making time records available to billing systems such as Elite and Aderant via an open data export interface. We are currently adding support for tighter integration with time capture systems Carpe Diem and Intapp Time, formerly DTE Axiom. This will enable direct insertion of time records into […]