Quest V11, released in January 2017, is full of new features, enhancements, and bug fixes. A full list of the work included in this release can be found in the release notes. The most notable new features are largely focused on enhancing the system notifications. These are the flexible notifications sent by the system in […]
We’re thrilled to welcome Kris Kringle LLC as the newest Quest subscribers! They made a list of requirements (and checked it twice), and they are now able to support billions of gift requestors in one workstream alongside independently managed toy orders for hundreds of elves in another. The custom list functionality ensures only the fields […]
We have received multiple requests to improve ResearchMonitor’s Contract Management module, specifically with regards its document linking capabilities. Each contract can be linked to multiple related documents, such as T&Cs, renewal quotes or invoices. The original design assumption was that these documents would be stored in the firm’s document management system or on a network […]
With Quest, our initial focus was a system able to support the most common implementation scenarios, knowing that over time as our user base grew there would be a continued need to improve and enhance the system’s customisation options thus allowing it to look and act significantly differently at each firm. The most recent Quest […]
If you frequently visit the customer portal, you’ll notice over the last month we introduced a new look and feel. Apart from the vital role the portal plays in managing support tickets, it also serves as a knowledge base and repository for training articles and videos. When it comes to a mature product such as […]
The Quest development team have been hard at work making the system more powerful, intuitive and useful with the release of Quest V9 in early October. Some of the main feature improvements are as follows: Linking requests – easily link similar or related requests. Splitting requests – split large requests or projects in multiple individual […]
Released earlier this month, the September/October 2016 Vol. 21 of AALL Spectrum contains a number of fantastic articles, notably Zena Applebaum’s article titled Competitive Intelligence and Your Library, in which she lays out ten best practices for setting up or expanding CI in your firm. Secondly Jean O’Grady’s Outsourcing Law Libraries article focuses on making […]
As ever there’s a lot of Quest activity here at Priory Solutions. After our inaugural Quest User Group meeting held earlier this year we’ve set up a corresponding user group email list; quest-user-group@priorysolutions.com. As Devin explained in his introductory message we’ll use this as a forum to announce product updates and solicit feedback, share information […]
Devin GawneMark ran a ResearchMonitor User Group Webinar in late August, primarily for those clients who had been unable to attend either the UK or US in-person user group meetings earlier this year. The webinar was a great success with more than thirty participants, we seem to be setting new records with every successive event […]
The Priory Solutions team recently worked with Thomson Reuters to integrate Drafting Assistant and ResearchMonitor. The end result is that users of the Drafting Assistant Word add-on will experience ResearchMonitor’s Password Management and Client Validation function when using the add-on, and RM will track usage of the add-on’s use. To activate the integration please ensure you […]