ResearchMonitor has been listed as a best practice software for legal information professionals in AALL’s newly released Digital White Paper: Defining ROI: Law Library Best Practices. More critically than ever before, the publication emphasizes the need for information professionals to cement their positions through better metrics records.
ResearchMonitor features in AALL Digital White
In the article by Steve Lastres, Law Libraries … By the Numbers:
We’re all aware that library budgets have been declining since the economic downturn in 2008. However, eight years later, we aren’t focused just on cost-cutting to the bone any more. The focus has shifted to working smarter and providing lawyers with relevant resources and tools that enable them to work more efficiently.
It considers software like ResearchMonitor best practice in giving library directors access to measurable metrics that demonstrate their resource usage and how cost-effective it has been for their firm. It is not enough to simply gather metrics, but to convert those into monetary value to show the benefits of their library services.
In AALL’s Jan 2015 report entitled, The Economic Value of Law Libraries survey results for quantitative analysis showed that both library directors and stakeholders agreed when asked to rate specific metrics in terms of importance to demonstrating library value, the most important measurement was to “achieve expense and budget expectations.”
Lastre’s article goes on to list billing best practices and show effective ways on quantifying library services in a way that an executive team can understand. They need to focus on high-quality services at the lowest feasible cost to their firm. And not only that, but should also see themselves as responsible for introducing new technologies to lawyers to boost efficiency and as a result make them more competitive.